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Frustrated collapsed expression of a laptop user
Training Often Gets Forgotten in the Rush to Release The New

Training Often Gets Forgotten in the Rush to Release The New

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When I was early in my career, I often aggressively rolled out new systems and applications with minimal planning or rigorous testing.  Some very serious lessons were learned during those times about the importance of rolling out platforms with a plan.  Call me completely insane but I actually rolled out a new Microsoft operating system early in its life cycle (pre-SP1) on a brand-new Dell laptop line.  I am not sure a worse match had ever been made as we…

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figures around a brain model
Taking Time to Assess the IT Plan

Taking Time to Assess the IT Plan

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Twice a year, I get my greater IT team together to assess the tactical plan for the next six months and gather input looking forward to the next three years.  I found this process to be insightful, thought-provoking, and personally challenging.  Nobody, and I mean nobody, enjoys having someone poke holes in their plans for eight plus hours.  However, if this is not done regularly than my plans and assumptions may be completely off or develop gaps large enough park a small data…

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Information Security can be taken too far and hurt those who it is designed to protect
Some Thoughts on Information Security

Some Thoughts on Information Security

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The Information Technology and Information Security teams have a challenge balancing user productivity and need for information security.  These computer professionals have a duty and obligation to provide both user functionality and data security.  Unfortunately, these two objectives are often diametrically opposed.  One side of the house wants to empower the users to achieve high levels of productivity and the other side needs to keep a watchful eye for threats of accidental or purposeful information destruction, unauthorized modification, and outright theft of digital information….

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The Fish Market in San Diego, CA
The Dangers of Taking Work too Personaly

The Dangers of Taking Work too Personaly

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I started to write about a recent bad experience I had at one of my favorite restaurants, but after a couple of days of cooling off, I realized this was a good example of taking work too personally. It is a simple enough story of a restaurant manager with an attitude. My family went to the Fish Market located on the harbor of San Diego near Seaport Village. It has great views of the harbor when sitting on the patio or near…

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