Training Often Gets Forgotten in the Rush to Release The New
When I was early in my career, I often aggressively rolled out new systems and applications with minimal planning or rigorous testing. Some very serious lessons were learned during those times about the importance of rolling out platforms with a plan. Call me completely insane but I actually rolled out a new Microsoft operating system early in its life cycle (pre-SP1) on a brand-new Dell laptop line. I am not sure a worse match had ever been made as we…
