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Getting Your Point Across in a Text Message

Getting Your Point Across in a Text Message

It is well documented that nonverbal communication transmits a significant amount of contextual information during personal communications. When using a written form of communication those clues are absent. The result is an increase in the chance of a misunderstanding because of the missing information. Emails have a reputation for being misconstrued and read in a negative context even when it is not intended. Email is no longer the preferable digital communication method for many people. Texting and instant messaging have…

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