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Tag: Tech Support

Using Microsoft Word 2013 to Publish Blog Posts

Using Microsoft Word 2013 to Publish Blog Posts

A while ago, I wrote a post about using Microsoft Word 2007 and Live Writer as a blog writer and publisher. I have always written all of my posts in Microsoft Word but manually copied them up to my WordPress blog. With Word 2007, I would occasionally do all of it, including posting, directly from Word. My only gripe with the process was image management. I thought word did not manage the posting process of images as effectively as doing it…

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Training Often Gets Forgotten in the Rush to Release The New

Training Often Gets Forgotten in the Rush to Release The New

When I was early in my career, I often aggressively rolled out new systems and applications with minimal planning or rigorous testing.  Some very serious lessons were learned during those times about the importance of rolling out platforms with a plan.  Call me completely insane but I actually rolled out a new Microsoft operating system early in its life cycle (pre-SP1) on a brand-new Dell laptop line.  I am not sure a worse match had ever been made as we…

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Be Happy In Your Updates

Be Happy In Your Updates

It is great when a few things come together all at once especially when all of it was completely unexpected.  I have not been doing much on my blog over the last several months but have recently decided to start getting more involved with it again.  My old theme was not compatible with the latest version of WordPress, so I moved to another theme and made a few changes in my plug-ins.  I was not thrilled with these changes, but…

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High Expectations and Low Tolerances

High Expectations and Low Tolerances

High expectations with a low tolerance for frustration typically make for cranky customers. The web has turned the vast majority of wired people into cranky customers. I just cannot accept that my (insert application name here) is not working or accessible to me right this instant. I can think back to just a few years ago when an outage of a Google service was a minor annoyance and did not make me cranky in the slightest. Now, I am upset…

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