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Tag: Tech Support

When Asking for Help, Be Super Courteous

When Asking for Help, Be Super Courteous

This is common sense, but I do not see it frequent enough. When asking for help, be extremely courteous and polite to the person who provides the help. I know this is a shocking thought but bear with me for a moment. It is common for me to spend a significant amount of time in various technical forums. I do not believe in reinventing the wheel when it comes to resolving a problem. 95% of all technical issues are not…

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Improved Self-Hosted WordPress Performance

Improved Self-Hosted WordPress Performance

My self-hosted WordPress website was slow. Google Analytics Site Speed showed page load times fluctuating from 8 to over 15 seconds.  I know that anything over 2 seconds is bad and results in lower traffic and search engine referrals.  I have put up with this slowness for years, but now I need to address this problem.  I spent time with Google searching and reading about WordPress settings, plugins, content delivery networks (CDNs), and web host configurations that are designed to improve…

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Help – Keyboard Stopped Working in Windows 10

Help – Keyboard Stopped Working in Windows 10

At home, us parents use a Dell Inspiron laptop, and it has been working great for two years. Similarly, to most people, we are cramming to finish our taxes on time. This was not the time for the laptop to start acting up. While blissfully pecking away at the keyboard downloading statements, the keyboard on the laptop became unresponsive. A reboot did not fix the problem. However, we could enter the bios without any difficulty. While in the bios, the…

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Dragon Professional Individual 14 “SendKey Canceled”

Dragon Professional Individual 14 “SendKey Canceled”

Update: Another conflict occurred that required me to disable the advanced security setting in Adobe Acrobat.  This error has not happened since this setting was changed. Original Post: I have recently upgraded to Dragon Professional Individual (NaturallySpeaking) 14.  I use this application extensively to capture initial thoughts while preparing for writing projects and completing drafts of documents.  I have been a loyal Dragon user for multiple years and have found it to increase my productivity substantially.  Recently, I upgraded to Windows…

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