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Let Little Things Be Little Things

Let Little Things Be Little Things

It started like any other monthly call with a vendor, partner, or customer. Then, a small comment or slip by the other party happens, and the frustration wells up and erupts. This particular incident was nothing in itself, but it was one more thing in a series of minor events. It was the last straw, and the dam had burst. Now, they are in scramble mode because they were not aware our frustrations had been building. As I think back,…

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