Departmental Procedures: Do they destroy efficiency and staff innovation?
When I started my career, I hated following “procedures”. I still cannot stand the “well, this is the way we have always done it in the past” line of thinking. I felt that strictly dictated procedures smothered innovation and opportunities to increase productivity by turning people’s brains off. Over the last several years, I have changed into the object that I once despised…a “manager”. I am a little older and have managed a few more people since my early days…